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[Resolved] lov11 High Load

Discussion in 'Node/Network Outage' started by Daniel, Apr 25, 2015.

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  1. Daniel

    Daniel Administrator

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    The OpenVZ node lov11 is experiencing a high load issue at present.

    Cause: Being investigated.

    Our engineers are currently working on the issue. It will be resolved soon. Thank you for your patience.
     
  2. Daniel

    Daniel Administrator

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    We are still working on the issue. Thank you for your patience.
     
  3. Daniel

    Daniel Administrator

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    We will take the server offline for hardware investigation.

    ETA: 1 hour
     
  4. Daniel

    Daniel Administrator

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    There is a hardware failure. We are replacing the faulty hardware.
     
  5. Daniel

    Daniel Administrator

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    Thank you for your patience.

    We are currently running RAID consistency check to ensure that there is no data loss. The check is currently at 69%. Here is a screenshot: http://gyazo.com/330e23dc31a3df30ae80f9c5fbcba1bb

    This is time consuming however it is better for the check to be completed to prevent data loss.
     
  6. Daniel

    Daniel Administrator

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    The check is at 70% now.
     
  7. Daniel

    Daniel Administrator

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    The check is at 73% now.
     
  8. Daniel

    Daniel Administrator

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    The check is at 75% now.
     
  9. Daniel

    Daniel Administrator

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    The check is at 80% now.

     
  10. Daniel

    Daniel Administrator

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    The check is at 85% now.
     
  11. Daniel

    Daniel Administrator

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    The check is at 93% now.
     
  12. Daniel

    Daniel Administrator

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    The check is at 98% now. :)
     
  13. Daniel

    Daniel Administrator

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    We have detected another issue. We are now fixing it. Thank you for your patience.
     
  14. Swaroop

    Swaroop New Member

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    Its several hours now . When we can expect it working well ? We are waiting for a critical client demo which is working from this server .
     
    Jennifer Hampton likes this.
  15. Jennifer Hampton

    Jennifer Hampton New Member

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    Yes. Will you be back online anytime soon today? I had just finished developing a site for a client on my server and I cannot show the demo because it's been offline for almost half the day. I do understand the server trouble, but it's been so long. :-(
     
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  16. Daniel

    Daniel Administrator

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  17. Daniel

    Daniel Administrator

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    Unfortunately we do not have an ETA at the moment, however please be assured that we are working hard on it. We hate downtime as much as you do.
     
  18. Daniel

    Daniel Administrator

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    Apologies for the inconvenience. We hope to get the server online ASAP.
     
  19. Daniel

    Daniel Administrator

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    We are getting closer to having this fully resolved. Most of the critical stuff is out of the way. We hope to have everything back online ASAP.
     
  20. Daniel

    Daniel Administrator

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    Hello,

    After 12 hours of countless work, we have resolved all of the issues that existed on this node. At the moment every VPS should be online and working properly. If you are still having issues please let us know.

    Thank you for being a loyal customer and for your patience while we worked to resolve this.

    We hope everyone has a good weekend.

    - Daniel :)
     
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